Matthew Skok

"If you're an IHG Rewards Gold or Plat, this hotel has a unique lounge (second floor) reserved just for its elite guests! You'll get the access code at checkin if eligible for entry"

"Parking lot is pretty shot when entering from 20A. Be careful, esp if wet out. Many LARGE potholes"

"This room, like all SH rooms, can go from blazing hot to freezing cold in a matter of minutes. Dress in layers."

"The doors are locked from 5:20 PM onwards (to prevent homeless people from sleeping in the Atruim), you'll need your Canisius ID keycard to swipe in"

"If you have an early morning appointment, prepare to wait. They routinely run 1.5-2 hours behind on appointments..."

"These guys are really friendly and know the ins and outs of everything they sell. You might pay a bit more but the difference in quality & service makes it well worth it"