Vicki Gerentes

"My room was gross. All the towels had hair on them. The magnifying mirror was filled with someone’s facial hair. Just ew."

"I kept finding small ants in my room on third floor. They were coming up on the nightstand. Yikes!"

"I go out of my way to get my pedicures here. Everyone is so kind. Best nail salon!"

"I watched the coffee from my latte get poured out and then they filled the cup with milk foam. Money down the literal drain. I’ll choose the long Starbucks line next time."

"Food was good! Service was very slow and disappeared. It took 3 staff members to make 1 drink 😕"

"Muggy. I was incredibly uncomfortable in my room. The bathroom fan did not work, leaving a wetness in the air and in the room. My skin felt cold, wet, and itchy, and I did not sleep well."