James Kon

"Needs a bigger lounge! Food needs improvement! Domestic lounge seems better. Quite shocking that MAS at home base can't deliver..."

"Best education placement center in Penang"

"Very cheap steamboat and good if you have vouchers!"

"From Roslan to Forster (their GM), is all promises but no change in service!"

"Lousiest 5 star hotel in Malaysia. Rude and unhelpful staff. Rooms are old but big. Staff : Sir, hotel is full! You can take your food and go over to sit at Paolo but is smoking! (Then walks off)"

"Lousiest hotel in JB that promises better service each time but never happens. They checked guest into a room which is already occupied. 1 room shower is not working. Another air-cond is not working."