""Consider the competing elements of every design: your customers, their task, their technology, and their social context.""
Kantor
· Fair Haven, Amerika Serikat
""One of the most important things that design teams must learn is that they are not the customers.""
Kantor
· Fair Haven, Amerika Serikat
""Patterns communicate insights into design problems, capturing the essence of the problems and their solutions in a compact form.""
Kantor
· Fair Haven, Amerika Serikat
""Design your Web site iteratively, moving from rough cuts to refined prototypes, before creating the production Web site.""
Kantor
· Fair Haven, Amerika Serikat
""Customer-centered design uses a variety of techniques to elicit true customer needs and focus on the areas of importance.""
Kantor
· Fair Haven, Amerika Serikat
""Customer-centered design takes into account what customers want, what they understand, and the context in which they do things.""
Kantor
· Fair Haven, Amerika Serikat