"Hotel is nice. But nonprofessional staff will FORCE you to use their hotel transport instead of a taxi. Do not give in. They have no rights doing so. Go to lobby get their help to order official taxi"
"Been to the one in puchong and it was good. But this one in KD is bad. Poor service and they said "cup is finished so don't have hot drinks at all". Shouldn't they do a proper stock check daily? Bad.."