Ruth Arnold

"Elevator access is super helpful if you have heavy luggage and can't lift it easily over the turnstiles. If one escalator is off, usually one on the other side is going up."

"Use CooCoo and PathAlerts for schedule and delay info... But always try to be early! I've missed many trains because they left earlier than the schedule suggested and missed later connections..."

"Lots of annoying scavengers will harass you for cigarettes outside, unavoidable along the whole block even at odd hours. nice food court for killing time during daytime hours. Bathrooms are decent."

"Get here early... Don't show up 5 min before departure or you risk having lost your seat already and will have to wait for standby... Also, bring a snack in case there is no rest stop!"

"I'm from the east coast, so my mind was totally blown when I saw sunscreen dispenser pumps in the bathroom... Awesome! Lots of shops and such too."

"They won't take reservations for groups of four or less, so expect a wait during prime hours."