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- Cynthia HsingJuli 17, 2015Room was clean and stylishly decorated. The rooms' flat screen tv and mini fridge worked perfectly, and the jacuzzi is open 24 hours. More than anything , I LOVED how comfortable my king sized bed was
- Navendu AgarwalOktober 15, 2011Amazing staff, free shuttle with drop and pickup both to many places including fashion valley mall, station, harbor, old town, zoo etc till 10 in night
- deestivFebruari 18, 2015Standard Best Western in a great location - close to airport and major highways making getting around easy, and also easy walking distance to trolley green line. The cafe is also good.
- Amanda SaldivarApril 28, 2013Service was great and got a free upgrade to a king bed thanks to best western rewards. 2 hot tubs and a heated pool....super nice!
- I don't know how people have issues. I've never had any. There is staff that has been here for years and very friendly
- Clean & easy to deal with. I had no issues, & question the people who did. I don't smoke, so I like the fact that my room didn't smell all nasty.
- José Miguel TorresOktober 15, 2015El hotel está muy bien ubicado, con freeways a mano y los malls de Fashion y Mission Valey. Las habitaciones son cómodas y equilibradas valor-precio. Son habitaciones pequeñas.
- Donald Nelson IIIDesember 30, 2011The room was nice and clean, the shower had hot water and the bed was very soft. The Wifi was the only issue as was a bit flaky. I would stay here again.
- Kim HandyJuli 29, 2012Loved our 5 night stay. Comfy beds and great location! Close to many tourist destinations.
- I give this property a '0.5 of of 5' (and we stayed five nights, six days so you think they would want to do their jobs) #JetSetJeff check my website in a few days for a review: BoyMeetsWorld.info
- Sean PeakeJuni 8, 2011The king suite is massive and has a HUGE private patio. The room is dated but has a couple 37"(?) flat screens.
- Beware: Front desk staff is less than accommodating and even when you are a 'Preferred Guest or Military/Government' and book the rate & show your ID or Card they don't give you the Lounge Access!
- CAUTION: Stay here as a last option as not too sure how it is a Best Western (named) Property as it is really bad as NONE of the staff from Housekeeping to front desk want to do their jobs!
- Been staying here since I was 5years old. Love the staff and hotel. Totally recommend
- Joel AyalaMei 22, 2013Beds are NOT comfy. Perhaps someone stole my mattress and replaced it with a stone slab.
- Antoinette PerezJanuari 8, 2012Got upgraded to a King suite for free! Nice room and comfy bed! Will be here again
- Bee MimmMei 14, 2014Rooms are out dated and staff didn't care about our key card not working on the door. I would not recommend this place.
- Out of the BW's in San Diego (Downtown & around the area) this is one I wanted to try as it is near my conference but I would suggest to look at other BW properties as this one is not the top choice!
- Little HoovesDesember 23, 2010The management here are rude. They'll threaten to fine you $500 if you smoke in the rooms and will even fight with you when you didn't smoke in the rooms and threaten to call the police. SKIP IT!
- Tammy SDesember 22, 2013Customer satisfaction /service is definitely not this place's concern. I wouldn't stay here again.